Help Viewing Files

What do I need to view the PDF files?

Most of the worksheets on our site are in PDF format. To view them, you'll need Adobe Reader. Most computers already have this installed. If your computer doesn't have Adobe Reader, you can download it for free from this link: Adobe Reader

I see a "Preview" graphic over the worksheet.

If you're seeing a "preview" graphic it means you're not logged in your your cache needs to be cleared.

First, be sure you entered your name and password. If the preview button still appears, go to your browser's "options" or "settings" menu and clear the cache. The preview button should disappear.

I can't view the files on my computer! I'm just getting a blank page or an error.

If you're logged in and can't download of view files from our website, there are three likely problems:

Most likely, there is a problem with your version of Adobe Reader. Please be sure you have the latest version installed.

If you're positive you have the most recent version of Adobe Reder, then try to view or download the files with a different browser. (For example, if you're using Firefox, switch to Internet Explorer.)

If it's still not working, try shutting down the computer and restarting it from scratch. I know it sounds very basic, but it often works.

You might also want to try it from a different computer, especially if you're on a networked system. Sometimes computer network IT administrators block certain sites or certain types of files.

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